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  • SayPro First Aid Training on 13 June 2025, highlighting the requirement that participants must complete the online registration form by clicking “Register for Event”:

    SayPro First Aid Training on 13 June 2025, highlighting the requirement that participants must complete the online registration form by clicking “Register for Event”:

    SayPro First Aid Training – 13 June 2025

    Equip Yourself with Life-Saving Skills
    Registration Required – Complete the Online Form to Secure Your Spot
    Hybrid Format: Attend In-Person at Neftalopolis or Join Online

    SayPro invites you to its First Aid Training Workshop taking place on Thursday, 13 June 2025. This essential programme is designed to equip participants aged 15 and above with both theoretical knowledge and practical skills to respond effectively in emergency situations.

    Whether you’re a student, teacher, parent, volunteer, or community leader, this training provides the tools you need to take action with confidence when it matters most.

    🗓 Event Details

    • Date: Thursday, 13 June 2025
    • Time: 09:00 AM – 4:00 PM (SAST)
    • Format: Hybrid – In-person or online participation available
    • In-Person Venue: SayPro Training Centre, Neftalopolis
    • Online Access: Via Zoom (link shared upon registration)

    ✅ How to Register

    To attend the training, all participants must complete the online registration form in advance.

    🔗 Click “Register for Event” to fill out the form and reserve your place:
    [Insert Registration Link Here]

    Note: Only those who complete the registration form will be allowed to attend and receive access information for the training (either in-person or online).

    🧠👐 Training Format: Theory + Practice

    This First Aid Training includes:

    • Structured theoretical instruction on emergency response
    • Hands-on practice with CPR, wound care, recovery positions, and more
    • Interactive demonstrations and Q&A with certified instructors
    • Realistic scenarios to build quick thinking and teamwork
    • Certification upon successful participation in both theory and practical components

    👥 Who Can Attend?

    • Individuals aged 15 and above
    • Students, educators, caregivers, volunteers, youth leaders
    • Teams from schools, NGOs, faith groups, and community organisations
    • Anyone interested in emergency preparedness and caregiving

    🎓 Certification

    Participants who complete the full training will receive a SayPro Certificate of Completion in Basic First Aid, valid for personal, educational, and community purposes.

    📋 What’s Included

    • Professional instruction
    • Digital or printed learning materials
    • Practice activities
    • Certificate upon completion
    • Post-training resources

    📝 Important Reminders

    • Deadline to register: 10 June 2025
    • Group registration available
    • Space is limited – early registration is strongly encouraged

    📧 Email: [Insert Email Address]
    📞 Call/WhatsApp: [Insert Number]
    🌐 Register now by clicking: [Insert “Register for Event” Link]

    🔔 Don’t Miss Out!

    Emergencies don’t wait — be ready. By completing the online registration form, you secure your place in a training that could help you save a life.

    SayPro – Learn to Save Lives. Start with Registration.

  • SayPro entry criteria: Attendees must be 16 years or older. Parental consent is required for participants under 18 years of age.

    🌟 SayPro Entry Criteria – Age Requirements and Parental Consent

    As part of SayPro’s commitment to providing inclusive, safe, and appropriate educational opportunities, clear entry criteria are established to ensure that all participants are properly informed and legally authorized to engage in health education activities, including sessions focusing on STI awareness, general disease prevention, and GBV (gender-based violence) awareness.

    🔑 Eligibility Criteria

    1️⃣ Minimum Age Requirement: 16 Years and Above

    • The SayPro Health Care Wellness (GBV Awareness & Health Services) event is open to all individuals aged 16 years or older.
    • This age threshold ensures that participants are mature enough to understand sensitive health topics and actively engage in discussions and activities, including those related to sexually transmitted infections (STIs), GBV, and general disease prevention.

    2️⃣ Parental Consent for Participants Aged 16–17

    • Participants who are under 18 years of age (i.e., 16–17 years old) must provide written parental or legal guardian consent to register and participate.
    • The parental consent form must:
      • Include the participant’s full name, date of birth, and contact information.
      • Include the parent or legal guardian’s full name, contact details, and signature, affirming that they understand the nature of the event and give permission for their child to attend.
      • Clearly state that the event includes discussions of sensitive health topics, such as STIs, disease prevention, and GBV awareness.
    • Parental consent is required before final registration is approved to ensure full compliance with child protection policies and local regulations.

    📝 How to Submit Parental Consent

    • Consent forms can be uploaded digitally via the online registration portal or submitted in person at the event registration desk.
    • SayPro will provide a standard parental consent template for ease of use, but custom consent letters from guardians are also accepted if they include the necessary information.
    • Registration staff will verify the completeness of the consent form and confirm the participant’s eligibility prior to issuing access credentials.

    🛡️ Why These Entry Criteria Are Important

    • To ensure the health and safety of all participants, especially those who may be exposed to sensitive health information or discussions.
    • To respect legal and ethical requirements for the participation of minors in health education and awareness events.
    • To foster a safe, inclusive, and supportive environment where participants, regardless of age, feel comfortable engaging and learning.

    📚 Note for Younger Participants

    • SayPro encourages young people (16–17 years old) with an interest in health education, GBV advocacy, or community wellness to participate, provided they have obtained the necessary parental consent.
    • These participants will have access to age-appropriate materials and support, ensuring that their learning experience is both valuable and respectful of their developmental stage.

    Would you like me to:
    ✅ Draft a parental consent form template for SayPro’s use?
    ✅ Create a checklist for registration staff to verify participant age and consent compliance?
    ✅ Develop age-appropriate session guidelines for participants aged 16–17?

  • SayPro Must be willing to engage in activities, panel sessions, and service discussions

    🌟 SayPro – Must Be Willing to Engage in Activities, Panel Sessions, and Service Discussions

    SayPro (Say Progress) is a dynamic and inclusive programme designed to empower individuals aged 16 years and above, who are committed to personal growth and community impact. This version of the programme specifically seeks participants who are willing and eager to actively engage in:

    • Interactive activities,
    • Panel sessions with experts and peers,
    • Open discussions around health, gender-based violence (GBV), and social services.

    🔑 Programme Highlights

    1. Active Engagement:
      • Participants must be willing to contribute, listen, and share insights during workshops, activities, and group discussions.
      • Panel sessions will feature experts, survivors, healthcare providers, and social workers to inspire learning and dialogue.
      • Service discussions will explore the delivery, challenges, and opportunities in health and social services, with participant input encouraged.
    2. Experiential Learning:
      • The programme uses hands-on activities, case studies, and role-plays to build understanding and skills.
      • Participants are expected to reflect on personal experiences and propose solutions to real-world challenges in healthcare, GBV prevention, and social support.
    3. Networking and Collaboration:
      • Participants will collaborate with peers, professionals, and community leaders.
      • Opportunities to build networks for advocacy, career growth, and community initiatives.
    4. Safe Space for Expression:
      • Respectful, non-judgmental environment for sharing ideas and experiences.
      • Encourages active listening and empathy in discussions.
    5. Recognition and Pathways:
      • Participants will receive certificates of participation and may be invited to further leadership roles or internships.
      • The experience builds capacity for future roles in healthcare, GBV advocacy, and social service sectors.

    💙 SayPro Health Care Wellness (GBV Awareness & Health Services)

    SayPro Health Care Wellness complements the interactive approach by offering structured, impactful services aimed at enhancing health and wellbeing while addressing GBV.

    🛡️ GBV Awareness & Response

    Objective:
    To promote awareness, prevention, and survivor support in communities impacted by gender-based violence.

    💡 Key Features:

    • Community Education:
      • Engaging workshops and panel discussions on GBV dynamics, legal rights, and available support services.
      • Interactive storytelling and real-life case studies to deepen understanding.
    • Survivor Support & Empowerment:
      • Access to confidential counselling, legal support, and trauma-informed care.
      • Sessions for survivors to share their journeys (voluntarily) and inspire others.
    • Men and Boys Engagement:
      • Workshops and dialogues involving men and boys as champions for change.
      • Open discussions on masculinity, respect, consent, and non-violence.

    ❤️ Health Services & Wellness Support

    Objective:
    To deliver comprehensive health services and wellness education, especially for vulnerable and underserved populations.

    🌿 Key Features:

    • Mobile Health Services:
      • Primary health screenings for HIV, STIs, TB, diabetes, and blood pressure.
      • Sexual and reproductive health education and access to family planning services.
    • Mental Health and Psycho-social Support:
      • Group discussions and support groups on stress management, anxiety, and trauma recovery.
      • Mental health first aid training for participants.
    • Wellness Promotion:
      • Workshops on nutrition, exercise, and hygiene.
      • Interactive wellness activities, such as stress-relief exercises, self-care challenges, and mindfulness sessions.
    • Service Linkages and Referrals:
      • Participants will learn about local services and referral pathways for continued support.
      • Discussions on service gaps and improvements, involving input from participants.

    🎯 Expected Outcomes

    • Enhanced participant skills in critical thinking, active participation, and problem-solving.
    • Improved awareness and knowledge of GBV issues, health services, and community resources.
    • Empowered participants who are ready to contribute to community wellness and advocacy.
    • Stronger networks of individuals dedicated to health equity and GBV prevention.

    👥 Who Should Join?

    • Youth (16+) and adults who are willing to actively participate in discussions and activities.
    • Healthcare workers, social workers, educators, community activists, and anyone interested in GBV awareness and health services.
    • Individuals with a passion for change, a commitment to learning, and a desire to engage meaningfully with others.

    Would you like me to:
    ✅ Create a flyer/poster highlighting these details?
    ✅ Draft a participant invitation or call for applications?
    ✅ Develop a detailed schedule or curriculum for the programme’s sessions and activities

  • SayPro Participants must show interest or experience in healthcare, GBV advocacy, or social work

    🌟 SayPro – Participants Must Show Interest or Experience in Healthcare, GBV Advocacy, or Social Work

    SayPro (Say Progress) is a transformative programme designed to empower individuals who are committed to creating positive social impact. This initiative is open exclusively to individuals aged 16 years and above who have an interest or experience in:

    • Healthcare – including community health, wellness promotion, mental health, or public health.
    • Gender-Based Violence (GBV) Advocacy – including survivors, activists, educators, and community leaders.
    • Social Work – including students, practitioners, volunteers, and individuals with lived experience.

    🔑 Programme Highlights

    • Exclusive Opportunity for Changemakers:
      • Participants must demonstrate a passion for community upliftment and social justice.
      • Priority is given to individuals with lived or professional experience in the fields of health, GBV, and social welfare.
    • Capacity Building and Skill Development:
      • Training in community health outreach, trauma-informed care, GBV prevention strategies, and psycho-social support.
      • Workshops on leadership, advocacy, and effective communication.
    • Peer Learning and Mentorship:
      • Participants engage in peer learning circles and are mentored by experienced professionals.
      • Opportunities for cross-sector collaboration to strengthen impact.
    • Action-Oriented Projects:
      • Participants design and implement community projects related to health education, GBV prevention, or social support.
      • Emphasis on measurable impact and sustainability.
    • Recognition and Certification:
      • Certificates of participation and potential pathways to internships or employment in related fields.

    💙 SayPro Health Care Wellness (GBV Awareness & Health Services)

    SayPro Health Care Wellness is an integrated health and wellness programme that focuses on GBV awareness, response, and essential health services, supporting participants and communities with holistic care.

    🛡️ GBV Awareness & Response

    Objective:
    To build individual and community capacity to prevent, recognize, and respond to Gender-Based Violence.

    💡 Key Components:

    • Awareness Campaigns:
      Interactive workshops, media campaigns, and community dialogues to challenge harmful gender norms, promote respect and equality, and break the silence around GBV.
    • Training & Capacity Building:
      Skills training on:
      • Identifying signs of abuse.
      • Providing trauma-informed care.
      • Supporting survivors with referrals to legal, medical, and psychosocial services.
    • Survivor-Centered Support:
      • Confidential counselling, safe referrals, and case management.
      • Empowerment sessions for survivors to rebuild confidence and resilience.
    • Community Engagement:
      • Engaging men, boys, and community leaders as allies.
      • Establishing support networks and safe spaces.

    ❤️ Health Services & Wellness Support

    Objective:
    To promote physical, mental, and social wellbeing through accessible and comprehensive health services.

    🌿 Key Components:

    • Primary Health Services:
      • HIV testing and counselling (HTS), family planning, STI screening and treatment.
      • Chronic disease screening (hypertension, diabetes), health education on nutrition, hygiene, and lifestyle.
    • Mental Health Support:
      • Basic mental health first aid.
      • Counselling and support groups to address trauma, stress, and anxiety.
    • Mobile Clinics & Community Outreach:
      • Health services brought to underserved areas.
      • Community-based health promotion and GBV prevention.
    • Wellness Workshops:
      • Self-care, stress management, reproductive health education, and fitness initiatives.

    🎯 Expected Outcomes:

    • Enhanced skills and knowledge in healthcare delivery, GBV prevention, and social work practice.
    • Improved access to essential health services and psychosocial support.
    • Empowered participants to become advocates for health equity and GBV-free communities.
    • Stronger, more resilient communities with reduced violence and stigma.

    👥 Who Should Join?

    • Youth (16+) and adults with a passion for healthcare, social work, or GBV advocacy.
    • Community health workers, peer educators, social work students, volunteers, and survivors.
    • Individuals ready to become catalysts for change in their communities.

    Would you like me to:
    ✅ Create a flyer or poster design summarizing this information?
    ✅ Draft a call for applications or invitation email for recruitment?
    ✅ Develop a programme schedule or curriculum for SayPro Health Care Wellness?🌟

  • Saypro SayPro entries must demonstrate effective intervention or assistance during a travel-related emergency (e.g. flight cancellations, visa issues, passport loss, medical evacuation, stranded travelers) during the month of MaySayPro entries must demonstrate effective intervention or assistance during a travel-related emergency (e.g. flight cancellations, visa issues, passport loss, medical evacuation, stranded travelers) during the month of May

    Here is a detailed explanation of the SayPro entries requirement focused on intervention or assistance during travel-related emergencies, as described:

    Overview of SayPro Entries

    The SayPro program aims to capture and highlight effective interventions or assistance provided to travelers who face unexpected situations or emergencies. These emergencies may arise during the course of travel and may involve issues such as flight cancellations, visa complications, passport loss, medical evacuations, or travelers being stranded in foreign locations. The goal of these entries is to document the support provided, the process followed, and the results achieved in mitigating or resolving such situations.

    For the month of May, the entries must reflect cases where an individual or organization has demonstrated clear and effective actions to assist travelers in navigating or resolving emergencies related to their travel plans.

    Types of Travel-Related Emergencies Covered

    1. Flight Cancellations
      • Situation: A traveler’s flight is canceled due to weather, technical issues, or airline strikes, leaving them stranded or delayed.
      • Assistance: The entry should reflect how the travel support team intervened to help the traveler, which might include rebooking flights, arranging accommodations, providing meals, or offering transportation alternatives.
      • Effective Intervention: Clear communication and quick rebooking, minimizing traveler inconvenience, and offering compensation where necessary.
    2. Visa Issues
      • Situation: A traveler encounters problems with their visa, such as expired documents, incorrect visa application submissions, or rejection of a visa application.
      • Assistance: This entry would describe how the support team assisted in resolving the visa problem, such as contacting embassies, working with immigration officers, or helping the traveler submit correct documents.
      • Effective Intervention: Swift communication with relevant authorities, ensuring that the traveler meets all legal requirements, and facilitating their timely entry into the country.
    3. Passport Loss
      • Situation: A traveler loses their passport while abroad or during travel.
      • Assistance: An effective intervention would include the immediate steps taken to replace the passport or provide the traveler with a temporary travel document, along with guidance on dealing with local authorities.
      • Effective Intervention: Prompt coordination with the local embassy or consulate, securing emergency travel documentation, and supporting the traveler’s return journey.
    4. Medical Evacuation
      • Situation: A traveler falls seriously ill or sustains injuries while abroad, requiring urgent medical evacuation.
      • Assistance: This entry would detail the actions taken to coordinate the medical evacuation, such as liaising with local hospitals, arranging transport to the nearest medical facility or home country, and ensuring the traveler’s medical needs are met.
      • Effective Intervention: Coordination with healthcare providers, emergency services, and evacuation airlines to ensure a safe, timely, and cost-effective evacuation.
    5. Stranded Travelers
      • Situation: A traveler becomes stranded due to natural disasters, political unrest, or any other unforeseen event that disrupts their travel plans.
      • Assistance: The entry would explain the efforts made to support the stranded traveler, including securing emergency accommodation, providing transportation out of a dangerous or inaccessible area, and maintaining communication with the traveler.
      • Effective Intervention: Offering a clear communication plan, providing support for transportation or lodging, and ensuring the traveler’s safety and well-being in a crisis situation.

    Key Components to Demonstrate in the SayPro Entries

    • Timeliness: The intervention must be carried out swiftly to minimize inconvenience or harm to the traveler. Delays in response can worsen the situation and create additional difficulties.
    • Communication: Effective communication is essential throughout the process. The entry should describe how the situation was communicated, what information was shared with the traveler, and how the traveler was kept informed of the progress.
    • Problem-Solving: The ability to think critically and find solutions in unpredictable or stressful circumstances is key. Entries should showcase innovative or resourceful solutions to problems that arose unexpectedly.
    • Compassion and Care: Interventions should not only focus on logistical solutions but also demonstrate empathy and consideration for the traveler’s emotional or psychological state during a stressful time.
    • Outcome: The resolution of the emergency should be clearly described. This includes the final result of the intervention—whether the traveler was able to continue their journey, was safely evacuated, had their visa issue resolved, etc.

    Example of a SayPro Entry

    Scenario: Flight Cancellation Due to Weather

    Details of Intervention:

    • The traveler’s flight was canceled due to severe weather conditions at the departure airport. They were stranded at the airport, with no immediate flights available for the next 24 hours.
    • Assistance Provided:
      • The support team immediately contacted the airline and found a suitable rebooking on the next available flight.
      • Arranged a hotel stay for the traveler at no extra charge and provided meal vouchers for the traveler to use at the airport during the waiting period.
      • Coordinated with the airline to ensure that the traveler’s luggage was transferred to the new flight.
      • Maintained regular contact with the traveler to ensure they had all necessary information and support.
    • Outcome: The traveler was successfully rebooked on a flight the following day and was able to continue their journey without significant delays. The hotel stay and meal vouchers ensured the traveler was comfortable during the wait.

    In summary, SayPro entries should capture a detailed account of how the intervention or assistance provided helped the traveler navigate or overcome an emergency during their travels. The emphasis should be on demonstrating prompt, compassionate, and effective action to address the issue at hand.

  • SayPro Feedback Participation: After each session, employees must complete a feedback form to rate the session’s content, delivery, and applicability to their needs.

    Here is a clear and professional structure for SayPro Feedback Participation, which outlines the process employees should follow after each session. This ensures that session quality is continually improved and aligned with employee needs.

    ✅ SayPro Feedback Participation Guidelines

    Purpose:

    To collect valuable feedback from employees after every session to evaluate content relevance, delivery effectiveness, and overall usefulness, supporting continuous improvement of the SayPro program.

    📝 Feedback Requirement:

    After every session (e.g., webinar, virtual workshop, group discussion), employees are required to complete a short feedback form within 24–48 hours of the session.

    📋 Feedback Form Components:

    1. Session Details:

    • Session Title: ______________________
    • Date of Attendance: __________________
    • Facilitator(s): _______________________

    2. Session Rating (1 = Poor, 5 = Excellent)

    CriteriaRating (1–5)Comments (Optional)
    Relevance of Content
    Clarity of Delivery
    Usefulness to My Role/Development Goals
    Engagement and Interaction
    Overall Satisfaction

    3. Open-Ended Questions:

    • What did you find most valuable about the session?
    • Were there any areas that could be improved?
    • How do you plan to apply what you learned?
    • Suggestions for future session topics or improvements:

    📅 Submission Timeline:

    All feedback must be submitted within 48 hours of session completion through the official SayPro Feedback Portal or feedback form link provided.

    📈 Why Your Feedback Matters:

    • Helps tailor future content to your needs
    • Ensures high-quality facilitation and delivery
    • Provides input for continuous improvement of the employee development experience
    • Contributes to your own engagement and learning progress metrics

    ✅ Compliance Note:

    Completion of the feedback form is mandatory and counts toward your Engagement Metrics and Program Completion Requirements.

  • SayPro Experience and Qualifications: Facilitators must provide their credentials

    SayPro Experience and Qualifications for Facilitators and Volunteers

    To ensure the Wellness Kickoff Campaign is led by qualified professionals and supported by dedicated volunteers, all facilitators and volunteers involved in the event are required to provide specific documentation about their credentials, relevant certifications, and experience. This helps ensure that participants receive accurate, professional guidance while fostering an environment of expertise and trust.

    Facilitators: Health, Wellness, and Coaching Qualifications

    Facilitators are key to delivering the “Building Healthy Habits for the Year” workshop and will guide participants through goal-setting and health strategies. To ensure that all facilitators are properly qualified, the following documentation is required:

    1. Relevant Certifications: Facilitators must provide valid certifications in health, wellness, coaching, or any other related field. Examples of acceptable certifications include:
      • Certified Health Coach (CHC)
      • Certified Personal Trainer (CPT)
      • Certified Nutritionist
      • Certified Mental Health Counselor
      • Yoga Instructor Certification
      • Behavioral Health Coach Certification
      • Stress Management Specialist
      • Fitness Trainer Certification
    2. Professional Experience: Facilitators should submit a brief overview of their professional experience related to wellness coaching, fitness, nutrition, or mental health. This should include:
      • Years of experience in health/wellness-related roles.
      • Specializations (e.g., weight management, stress reduction, fitness coaching).
      • Work with previous clients or groups.
      • Notable achievements in the field (e.g., published articles, workshops led).
    3. Education/Training: Facilitators should provide details of any relevant educational background, such as degrees or diplomas in:
      • Health and wellness-related fields (e.g., Nutrition, Physical Education, Psychology).
      • Workshops, seminars, or training programs attended.
    4. Continued Professional Development: Facilitators may also provide any additional courses or professional development activities they have participated in to stay current in the wellness field.

    Submission Process for Facilitators:

    • Facilitators will need to submit proof of certifications and qualifications along with a brief bio summarizing their expertise.
    • Documents should be submitted via the designated secure submission platform.

    Volunteers: Community Engagement and Support

    Volunteers play a vital role in supporting the community engagement aspects of the wellness campaign, helping to maintain a positive, motivating atmosphere for participants. While they do not need formal certifications, volunteers are required to submit a brief bio that highlights their experience and passion for wellness. This allows SayPro to better understand their contributions and to ensure the best match for event needs.

    Required Information for Volunteers:

    1. Brief Bio:
      • Full Name
      • Role/Experience: A short summary of your professional or personal experience related to health and wellness, community engagement, or support roles.
      • Skills and Strengths: Highlight any relevant skills, such as communication, organizing virtual events, moderating online discussions, or motivating others.
      • Motivation: Why are you interested in helping with the wellness campaign? What drives your passion for wellness or supporting others in their health journey?
    2. Relevant Experience:
      • Examples of Previous Work (if applicable): Any prior volunteer work, community engagement, or professional roles related to wellness (e.g., supporting wellness programs, social media moderation, facilitating discussions).
      • Special Interests or Focus Areas (Optional): If you have specific interests, such as fitness, mental health, or nutrition, this can help us better understand your expertise and enthusiasm.

    Submission Process for Volunteers:

    • Volunteers will be asked to provide their brief bio and relevant details to help identify their role in community engagement during the wellness campaign.
    • Submissions will be accepted via the secure platform specified for volunteer registration.

    Documentation Review Process:

    1. Verification of Qualifications:
      • Once submitted, both facilitators’ credentials and volunteers’ bios will be reviewed by SayPro’s team to ensure all participants are adequately qualified or aligned with the wellness goals of the campaign.
    2. Confirmation and Approval:
      • Facilitators will receive confirmation that their credentials have been verified.
      • Volunteers will receive feedback based on their submitted bios and will be matched with roles that best suit their experience and interests.
    3. Follow-Up:
      • If additional information is required (e.g., missing documents, clarification of qualifications), SayPro’s team will follow up directly with the individual.

    Privacy and Data Protection:

    • All personal information and documents submitted will be handled securely in compliance with data protection and privacy laws. They will only be used for event-related purposes and will not be shared with third parties without prior consent.

    Conclusion:

    The Wellness Kickoff Campaign requires that all facilitators provide verified health or wellness certifications and relevant experience to ensure quality service to participants. Volunteers will be asked to submit a brief bio to match them to roles that fit their interests and expertise. By ensuring that all participants are qualified, SayPro is committed to delivering a professional, effective, and engaging wellness experience for all involved.

  • SayPro Not only must schools teach academic skills, but they must measure how successful each child is acquiring these skills. One way to do this is Curriculum-Based Measurement (CBM), which uses brief, timed tests made up of academic material taken from the child’s school curriculum.